Key Points of Section Three of the Amazon Services Business Solutions Agreement
- The Amazon Services Business Solutions Agreement is a contract that all Amazon sellers must sign upon registration. It outlines the rules and regulations sellers must follow. We think it’s important to go back and review Amazon terms with sellers to ensure they understand their obligations and avoid potential issues.
- Section Three: Term and Termination
Section Three details the terms regarding the start, duration, and termination of the agreement. Key points include:
- Start of Agreement: Begins upon the completion of registration.
- Seller Termination: Sellers can terminate their account or agreement at any time with notice via Seller Central, email, or the Contact Us form.
- Amazon Termination: Amazon can terminate or suspend accounts with 30 days’ notice or immediately for specific reasons.
- Reasons for Termination by Amazon:
- Material breach of the agreement not cured within 7 days.
- Engagement in deceptive, fraudulent, or illegal activities.
- Activities harming other sellers, customers, or Amazon’s interests.
- Account Health Rating falling below the threshold.
- Legal requirements necessitating termination.
- Actionable Steps for Sellers
- Understand and Adhere to Policies: Regularly review Amazon’s restricted products policies to ensure compliance.
- Respond to Notifications: If notified of a violation, review the performance notification to identify issues and follow instructions for appeals.
- Appeal Errors: If a product is wrongly removed, submit an appeal via Seller Central with a detailed explanation and supporting evidence.
- By understanding these key points and maintaining compliance, sellers can avoid account suspension or termination.
Exclude products from catalog-wide Brand Tailored Promotions.
- Amazon has introduced a new ASIN Exclusion feature in Brand Tailored Promotions, allowing sellers to exclude up to 100 parent ASINs from catalog-wide promotions. This feature offers greater control over sales strategies by enabling selective promotion management.
- Actionable Item
- Review your upcoming promotions and use the ASIN Exclusion feature to strategically manage which products are included, ensuring your promotions align with your sales objectives. For more detailed instructions, visit Brand Tailored Promotions.
Amazon’s Massive Algorithmic Error! Thousands of Listings Miscategorized as “SEED AND PLANT”
- Many sellers are facing an issue where their sporting goods listings are being incorrectly flagged as live plants or seeds. This misclassification has led to thousands of items being flagged and removed from their intended categories.
- Key Points
- Flagging Issue: Products are being mistakenly identified as live plants or seeds, despite not being related to these categories.
- Example: A chain (ASIN B07GJCYM9S) was flagged, demonstrating the misclassification problem.
- Seller Reports: The issue is widespread, affecting over 10,000 listings for some sellers.
- Amazon’s Response: Amazon acknowledges the issue and is working on a solution.
- Actionable Item
While Amazon works on fixing this issue, sellers should:
- Dispute the Flagged Items: Go to Account Health, click on the Account Health Rating notification, and dispute each flagged ASIN, stating they are not related to seeds or plants.
- Monitor Account Health: Keep track of notifications and disputes to ensure your listings are reinstated promptly.
- By taking these steps, sellers can manage the impact of this issue while waiting for Amazon to implement a permanent fix.
Amazon Faces New $3.4 Billion Class-Action Suit in the UK
- Amazon is facing a new class-action-style lawsuit in the UK, seeking £3.4 billion in damages for around 200,000 sellers. The lawsuit alleges Amazon’s practices violate competition laws, harming sellers’ ability to compete fairly on the platform.
- Actionable Insight for US Sellers
- With ongoing antitrust lawsuits in the US, similar legal actions could potentially roll out stateside. US sellers should stay informed about these developments and consider their implications for marketplace competition and fairness.
Amazon to Launch Discount Section with Direct Shipping from China
- Amazon is planning to introduce a new discount section similar to Temu, featuring direct shipping from China. This move aims to offer low-priced goods by leveraging direct shipping methods used by competitors like Temu and Shein. The strategy could help Amazon attract cost-conscious consumers looking for bargains on a wide range of products.
- Takeaway for Sellers
- This development could increase competition in the discount product space. Sellers should consider how to adjust their pricing and shipping strategies to remain competitive.
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