Keep Up With Amazon & Walmart Seller News – 07.24.2024 - BellaVix

Keep Up With Amazon & Walmart Seller News – 07.24.2024

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Free 3D Models for eCommerce Sellers

Amazon now allows US brand-registered sellers to create free 3D product models using the Amazon Seller iOS app.

Key benefits include:

    • Improved Sales: 3D models offer a 360-degree view, providing more product details to customers.
    • Quick Scanning: The guided scanning process takes just a few minutes.
    • Automatic Integration: 3D models are added to your listings automatically, boosting visual appeal.
    • Quality Checks: Each model is reviewed by a 3D artist for quality assurance.

Requirements: Use an iOS device with iOS 17 or newer, set to US English. Models take about three weeks to complete.

Next Steps: Update your Amazon Seller app and follow the instructions to start creating 3D models. Here is a Step-by-Step Video

 

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New Feature for Apparel and Shoes: Enhanced Return Insights and Recommendations

Introducing an innovative feature for the apparel and shoe categories that leverages return data to optimize product offerings. Key benefits include:

  • Key Features
    • Comprehensive Return Data Aggregation:
      • Aggregates return data across all variations under a parent ASIN.
      • Breaks down return rates by size.
    • Size Chart Analyzer:
      • Identifies and resolves size chart issues.
      • Provides actionable size chart adjustment suggestions.
    • Review Insights and Sentiment Analysis:
      • Analyzes customer reviews to gauge sentiment.
      • Evaluates how reviews affect your listings and offers improvement recommendations.
    • Enhanced Recommendations:
      • Offers tailored product improvement suggestions based on return data and review sentiment.
  • Benefits for Your Business
    • Increased Customer Satisfaction: Improves product fit and reduces returns.
    • Data-Driven Decisions: Informs product adjustments and inventory management.
    • Enhanced Product Listings: Leads to better reviews, higher rankings, and increased sales.
    • Competitive Edge: Continuously optimizes products based on detailed return and review data.

This feature transforms return data into actionable insights, driving product improvements and enhancing the customer experience. Embrace this tool to elevate your apparel and shoe offerings on Amazon. Check Dashboard Here

 

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Voice of the Customer Dashboard Updates: Frequently Returned Items Badge

  • Amazon has updated the Voice of the Customer dashboard to help sellers track product performance against industry benchmarks. The new Negative Customer Experience (NCX) review rate and NCX return rate show how product review and return rates compare to category benchmarks. Sellers can now view performance trends, including the overall NCX rate over the past 12 weeks, on the listing’s detail page.
  • Additionally, a Frequently Returned Items badge provides detailed feedback on why products are frequently returned, enabling corrective actions. The Customer Feedback section now supports multiple languages, making it easier to understand feedback from diverse customers. To view these features, visit the Voice of the Customer dashboard.

 

Prime Day 2024: Record-Breaking Sales and Milestones

  • Prime Day 2024 was Amazon’s biggest Prime Day event ever, with record-breaking sales and more items sold than any previous Prime Day. During the 48-hour event, Prime members globally saved billions on deals across every category. Independent sellers, primarily small and medium-sized businesses, played a significant role, selling over 200 million items.
  • Prime Day 2024 was a huge success thanks to the millions of Prime members globally who turned to Amazon for fantastic deals, and the many much-appreciated employees, delivery partners, and sellers around the world who helped bring the event to life for customers,” said Doug Herrington, CEO of Worldwide Amazon Stores. Other highlights include the introduction of Rufus, Amazon’s AI-powered shopping assistant, and Amazon Inspire, an in-app feed that helped millions of shoppers discover products. Additionally, US Prime members consolidated millions of orders, saving an estimated 10 million trips and reducing carbon emissions. For more information about Prime Day 2024, visit About Amazon.

 

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