3D Modeling: Enhance Product Listings Directly from Your Mobile Device
- Amazon now allows brand-registered sellers to upload 3D models directly from their mobile devices to drive conversions. This feature enables a more immersive shopping experience by allowing customers to view products from all angles. Supported categories include home, furniture, electronics, shoes, and eyewear. Sellers can upload models via the Seller Central portal or use the Amazon Seller app for Ensure submissions meet Amazon’s quality standards, and check the status within two weeks for feedback. This tool is a game changer for sellers looking to enhance product visuals.
Important Update: New Maximum Durations for Coupons Starting September 5
- As of September 5, 2024, the maximum durations for Amazon coupons will change: Standard coupons will now last 30 days, Reorder coupons 180 days, and Subscribe & Save coupons 365 days. This differentiation is intended to enhance the impact of each coupon type and encourage use within specific timeframes. Coupons issued before this date are not affected and can still run up to 90 days. Sellers should adjust their strategies accordingly to maximize promotional effectiveness.
New RFID Seal Policy for Full Truckload and Intermodal Shipments Starting September 12
- Effective September 12, 2024, Amazon will require all full truckload and intermodal shipments to use ISO-17712-compliant, Amazon-approved RFID seals at the point of pickup. This applies to shipments exceeding 14 pallets, while less-than-truckload and small parcel carriers will apply seals at the consolidation terminal. Ensure the seal number is documented on the Bill of Lading. Sellers can purchase RFID seals through Amazon Business or from an authorized vendor. Adjust your shipping processes accordingly to meet the new requirements.
Faster Delivery Speeds for Multi-Channel Fulfillment Orders Now Available
- Starting September 4, Multi-Channel Fulfillment (MCF) orders in the US will be delivered faster at no additional cost. Standard delivery is now three business days (previously five), and Expedited delivery is now two business days (previously three). Priority delivery has been discontinued, with all future orders charged at the expedited rate. These improvements provide sellers with an opportunity to enhance customer satisfaction and grow their business through faster fulfillment.
Enhanced Feedback Opportunities for Seller Support Interactions
- Amazon is now offering sellers the chance to provide feedback after every email interaction with support associates, even before cases are fully resolved. This allows sellers to rate their experience and offer detailed comments, helping improve support resources like training and communication. Be sure to take advantage of the survey link in your support emails to share your insights and improve overall support quality.
- From the Seller Forum on the topic:
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